Terms & Conditions
Yogababy cannot be responsible for providing additional make‐ups or issuing any credit for classes missed as a result of scheduling conflicts, vacations, illness, emergencies, or other circumstances beyond our control. Classes that are not used by the expiration date are forfeited. If you cancel your class pass before commencement of your first class a 10% admin fee will be retained.
Classes cancelled prior to commencement may be made up in any other similar yoga classes offered during your booking period. A maximum of two missed classes can be rescheduled.
1. Go to the Yogababy Online Store
- Click on My Info Tab
- Click on My Schedule
2. On the far right there is a Cancel column. You can now click on the word "Cancel" next to the class you wish to cancel. Please note, your first class cannot be cancelled.
3. Sign up to an alternative class before your expiry date (under "Account")
Booking Period: Classes are valid until the expiration date (for your expiry date go to your "Account "in your yogababy shop account). Classes that are not used by the expiration date are forfeited and have no cash value. Classes are non-refundable: The class fees you pay reserve a place for you, therefore NO REFUND can be given for missed classes. Your classes are non-refundable.
Morning Sickness: If you sign up for our yoga classes early in your pregnancy and morning sickness prevents you from being able to continue your classes, please notify us as soon as possible via email and we will hold your remaining classes for a one month period.
Early labour: If you still have a valid 4 or 8 CLASS PASS then any unused classes can be transferred to the Mummy & Me classes. You will need to email firstname.lastname@example.org immediately after the birth letting us know your baby's DOB. Unused classes are to be used within 4 months of your baby's birth date. Unused classes cannot be carried over to another pregnancy. Monthly unlimited passes are excluded.
Bed rest: If you are put on bed rest before 37 weeks, please notify us immediately and remaining classes will be credited for use in the Mummy and Me Yoga within 4 months of your baby's estimated arrival. A doctor’s note accompanying the notification is required. To request a credit transfer, a student should apply by email.
Transfers: Yogababy cannot be responsible classes missed as a result of scheduling conflicts, vacations, illness, emergencies, or other circumstances beyond our control. You are responsible for early cancelling and rescheduling your classes using the online booking system you signed up to upon registration. Classes that are not used by the expiration date are forfeited.
Refund for workshop: A refund (less 20% admin fee) will be given when you withdraw two weeks prior to the commencement. If you cancel 13 days or less, a 50% refund on fees paid will be given.
Refund for private session: A refund of fees paid will be given when you withdraw 24hours prior to the private session. A 20% admin fee will be retained if you are unable to reschedule. No refund will be given if you do not notify us of your cancellation.
Special circumstance for Workshops: If you go into labour on the day of the workshop we will not issue any refund if you are over 37 weeks, which is considered full term, however we will offer a 50% refund for withdrawal due to premature labour. To request a refund, please apply by email.