Classes can be cancelled 2 hours before hand and may be made up in any other similar yoga classes offered during your booking period.
1. To Cancel go to the Yogababy Online Store
Click on My Info Tab
Click on My Schedule
2. On the far right there is a Cancel column. You can now click on the word "Cancel" next to the class you wish to cancel. Please note, your first class cannot be cancelled.
3. Sign up to an alternative class before your expiry date (under "Account")
Booking Period: Classes are valid until the expiration date (for your expiry date go to your "Account "in your yogababy shop account). Classes that are not used by the expiration date are forfeited and have no cash value. Classes are non-refundable: The class fees you pay reserve a place for you, therefore NO REFUND can be given for missed classes. Your classes are non-refundable.
Transferring from Pregnancy to Active birth yoga to Mums & Bubs Yoga: You can attend one active birth yoga class on your Pregnancy Yoga class pass. If you intend on continuing with the Active birth yoga class email us and we will let you know the additional fee to change to the Active Birth Yoga class pass. Any unused classes on a current class pass (4 or 8 class passes) after your baby's birth date can be used in Mums & Bubs Yoga classes. You must notify us when your baby is born otherwise your current pass will expire. Does not apply to monthly pass.
If you sign up to classes using a monthly pass you must cancel your scheduled class 2 hours before hand. If you have more than two absent classes (absent or late cancel) then your future classes will be cancelled and you will need to sign up only to those classes you can attend. Follow the steps above to cancel your class. The monthly pass class cannot be transferred to mums & bubs yoga classes
Withdrawal: Yogababy cannot be responsible for providing additional make‐ups or issuing any credit for classes missed as a result of scheduling conflicts, vacations, illness, emergencies, or other circumstances beyond our control. Classes that are not used by the expiration date are forfeited. If you withdraw fully from the classes before commencement of your first class a 50% cancellation fee applies.
Morning Sickness: If you sign up for our yoga classes early in your pregnancy and morning sickness prevents you from being able to continue your classes, please notify us as soon as possible via email and we will hold your remaining classes for a one month period.
Early labour: If you still have a valid 4 or 8 CLASS PASS then any unused classes can be transferred to the Mum & bubs classes. You will need to email firstname.lastname@example.org immediately after the birth letting us know your baby's DOB. Unused classes are to be used within 4 months of your baby's birth date. Unused classes cannot be carried over to another pregnancy. Please note: Monthly unlimited passes are excluded.
Bed rest: If you are put on bed rest before 37 weeks, please notify us immediately and remaining classes will be credited for use in the Mums & Bubs Yoga within 4 months of your baby's estimated arrival. A doctor’s note accompanying the notification is required. To request a credit transfer, a student should apply by email.
Transfers: Yogababy cannot be responsible classes missed as a result of scheduling conflicts, vacations, illness, emergencies, or other circumstances beyond our control. You are responsible for early cancelling and rescheduling your classes using the online booking system you signed up to upon registration. Classes that are not used by the expiration date are forfeited. You can request a transfer via email.
Refund for workshop: A refund (less 20% admin fee) will be given when you withdraw two weeks prior to the commencement. If you cancel 13 days or less, a 50% refund on fees paid will be given.
Refund for private session: A refund of fees paid will be given when you withdraw 24hours prior to the private session. A 20% admin fee will be retained if you are unable to reschedule. No refund will be given if you do not notify us of your cancellation.
Special circumstance for Workshops: If you go into labour on the day of the workshop we will not issue any refund if you are over 37 weeks, which is considered full term, however we will offer a 50% refund for withdrawal due to premature labour. To request a refund, please apply by email.